Terms & Conditions

LANGDENT TERMS & CONDITIONS

1. INTRODUCTION

These Terms & Conditions ("Terms") govern your access to and use of the
Langdent Blueprint™, associated deliverables, and all related services provided by
Langdent AS ("Langdent," "we," "our," or "us").

Langdent AS is incorporated in Oslo, Norway. By purchasing, accessing, downloading, or using the Langdent Blueprint™ or related services, you ("Client," "you," or "your") agree to be legally bound by these Terms.

Your use of our services is also subject to our Privacy Policy, available at www.langdent.com/privacy.

If you do not agree to these Terms, do not access or use our services.

2. NATURE OF SERVICES

Langdent Blueprint™ is an advisory and strategic framework designed to provide guidance to dental practices. It does not constitute legal, financial, or clinical advice. The Blueprint and related services are intended for informational and educational purposes only.

Langdent provides strategic advisory services, frameworks, and educational materials specifically designed for dental practices, including:

• Langdent Blueprint™: Proprietary strategic frameworks and methodologies
• Advisory Services: Strategic consultation and guidance
• Educational Materials: Training content, templates, and resources
• Digital Products: Software tools and platforms (when applicable)

3. INTELLECTUAL PROPERTY RIGHTS

3.1 Langdent's Proprietary Rights

All Langdent materials, including the Langdent Blueprint™, methodologies, frameworks, content, software, trademarks, logos, and trade secrets, are the exclusive intellectual property of Langdent AS. These materials are protected by Norwegian and international copyright, trademark, and trade secret laws.

3.2 Confidential and Proprietary Nature

This document and its contents—including the Langdent Blueprint™ methodology, language, structure, and strategic frameworks—are the confidential and proprietary intellectual property of Langdent™.

• Unauthorized reproduction, distribution, or adaptation—whether digital, printed, or spoken—is strictly prohibited.
• No part of this document may be reused or repurposed for commercial use, in whole or in part, without prior written consent.

For licensing or permissions, please contact: contact@langdent.com 

3.3 Limited License

Subject to your compliance with these Terms, Langdent grants you a limited, non-exclusive, non-transferable, revocable license to use our services and materials solely for your internal business purposes.

Internal Use Only: The Langdent Blueprint™ is licensed for internal, non-commercial use by the purchasing dental practice.

No Resale or Distribution: Clients may not resell, republish, share, or distribute the Blueprint without prior written consent from Langdent.

This license does not include the right to:

• Create derivative works or modifications
• Reverse engineer or attempt to derive source code
• Use materials for training competitors or creating competing products
• Share materials with third parties without written permission

3.4 Client Content

You retain ownership of the content you provide to us. By using our services, you grant Langdent a limited license to use your content solely to provide services to you.

4. NO GUARANTEE OF OUTCOMES

While the Langdent Blueprint™ is built on proprietary research, industry analysis, and best practices, Langdent does NOT GUARANTEE ANY SPECIFIC OUTCOMES, including but not limited to:

• Revenue growth
• Patient acquisition or retention
• Operational efficiency
• Market share improvement
• Profit margins or cost reductions

Success depends on multiple external factors beyond our control, including execution, staff engagement, market conditions, regulatory changes, and your practice's starting position.

5. CLIENT RESPONSIBILITIES

5.1 Implementation Responsibility

• Implementation: All decisions, actions, and results based on the Langdent Blueprint™ are the sole responsibility of the Client.
• Professional Judgment: You will use professional judgment in applying our recommendations.
• Compliance: You will comply with all applicable laws and professional regulations.

5.2 Professional Advice

Clients should consult licensed professionals (legal, financial, clinical, or medical) before making significant business decisions. Our recommendations are not a substitute for professional advice in these areas.

5.3 Regulatory Compliance

Clients are solely responsible for ensuring their compliance with applicable laws, regulations, and industry standards in their jurisdiction, including but not limited to:

• Dental practice regulations
• Healthcare privacy laws (HIPAA, GDPR, etc.)
• Professional licensing requirements
• Local business and tax regulations

5.4 Confidentiality

You agree to maintain the confidentiality of all proprietary Langdent materials and methodologies.

5.5 Indemnification

You agree to indemnify, defend, and hold harmless Langdent, its officers, employees, and affiliates from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of:

• Your misuse of the Langdent Blueprint™ or services
• Violation of these Terms
• Violation of applicable laws or regulations
• Your implementation of recommendations in a manner that causes harm to third parties
• Any breach of your confidentiality obligations

6. DISCLAIMERS & WARRANTIES

6.1 No Warranty

Langdent provides the Blueprint and services "AS IS," without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. While we implement best practices, Langdent makes no absolute guarantees of outcomes or security.

6.2 Advisory Only

The Blueprint is not a substitute for licensed legal, financial, or medical advice.

6.3 Results Disclaimer

The success of implementation depends on numerous factors outside Langdent's control, including but not limited to:

• Quality of execution by your team
• Local market conditions and competition
• Regulatory changes affecting dental practices
• Economic conditions and consumer behavior
• Your practice's resources and starting position

7. LIMITATION OF LIABILITY

7.1 Consumer Rights Preservation

Nothing in these Terms limits any rights you may have under applicable consumer protection laws that cannot be waived or limited by contract.

7.2 Maximum Liability Cap

Subject to applicable law, Langdent's maximum aggregate liability is limited to the total amount paid by the Client for the Langdent Blueprint™ or service in dispute.

7.3 No Indirect Damages

IN NO EVENT SHALL LANGDENT, its officers, directors, employees, or affiliates be liable for:

• Lost profits, revenue, data, or business opportunities
• Indirect, incidental, special, consequential, or punitive damages
• Business interruption or loss of goodwill
• Any damages arising from implementation of our recommendations

7.4 Jurisdictional Limitations

Certain jurisdictions do not allow the exclusion or limitation of liability; in such cases, Langdent's liability shall be limited to the maximum extent permitted by law.

7.5 Essential Terms

These disclaimers and limitations are essential elements of our agreement. Without them, Langdent would not provide services at the current pricing structure.

8. GOVERNING LAW & JURISDICTION

8.1 Primary Jurisdiction

These Terms are governed by the laws of Norway, where Langdent AS is incorporated.

8.2 Norwegian/European Clients

For clients located in Norway, the European Economic Area, or the European Union, any disputes shall be resolved exclusively in the competent courts of Oslo, Norway.

8.3 U.S. Clients

For Clients based in the United States, disputes shall be resolved under the laws of the State of Delaware, with exclusive venue in the state or federal courts of Wilmington, Delaware. Both parties consent to the jurisdiction of these courts.

8.4 Alternative Resolution

Langdent may agree to alternative dispute resolution or jurisdictions on a case-by-case basis, provided such agreement is in writing.

8.5 Dispute Resolution Process

Before initiating formal legal proceedings, parties agree to attempt good-faith negotiation for a period of sixty (60) days.

9. TERMINATION OF ACCESS

9.1 Termination Rights

Langdent reserves the right to suspend or terminate Client access to services if these Terms are violated, including:

• Misuse of intellectual property
• Non-payment
• Breach of confidentiality obligations
• Unauthorized distribution or resale

9.2 Effect of Termination

Upon termination:

• Your right to use Langdent materials ceases immediately
• You must cease all use and return or destroy confidential materials
• Payment obligations for services rendered remain in effect
• Survival provisions continue to apply
• Indemnification obligations survive termination

10. PAYMENT TERMS AND REFUNDS

10.1 Payment Terms

• Payment is due according to the terms specified in your service agreement or at the time of purchase for digital products
• All prices are stated in the currency specified at purchase and are exclusive of applicable taxes
• Late payments may incur interest charges as permitted by law

10.2 Refund Policy

Due to the immediate delivery of intellectual property and advisory services:

• Digital products are generally non-refundable once accessed or downloaded, except where required by law
• Advisory services are non-refundable once commenced, except where required by law
• Specific refund terms, if any, will be stated in your service agreement

11. UPDATES TO TERMS

We may update these Terms from time to time. Updated versions will be posted on our website at www.langdent.com/terms. Continued use of Langdent services after changes are posted constitutes acceptance of the revised Terms.

Material changes will be communicated to active clients with appropriate notice.

12. GENERAL PROVISIONS

12.1 Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between the parties and supersede all prior agreements or understandings.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

12.3 Force Majeure

Langdent shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, or government regulations.

12.4 Assignment

You may not assign your rights under these Terms without Langdent's written consent. Langdent may assign these Terms in connection with a merger, acquisition, or sale of assets.

12.5 Independent Contractors

The relationship between Langdent and Client is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.

12.6 Language

These Terms are drafted in English. Any translations are provided for convenience only, and the English version shall prevail in case of conflicts.

13. SPECIFIC PRODUCT TERMS

13.1 Langdent Blueprint™ Specific Terms

The Langdent Blueprint™ is licensed, not sold. Additional restrictions apply:

• Internal use only within your dental practice
• May not be used to train competitors or create competing products
• Implementation results vary and depend on numerous external factors
• Framework updates may be provided at Langdent's discretion

13.2 Advisory Services Specific Terms

• Recommendations are based on information you provide and industry best practices
• Implementation timing and methods are entirely at your discretion
• Follow-up support terms are specified in individual service agreements
• Langdent may use anonymized case studies for marketing (with your consent)

14. CONTACT

For questions regarding these Terms, please contact us at:

Langdent AS
Oslo, Norway

General Inquiries: contact@langdent.com
Legal Inquiries: contact@langdent.com
Website: www.langdent.com

---

ACKNOWLEDGMENT

By using Langdent services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. You also acknowledge that these Terms contain important limitations of Langdent's liability and disclaimers of warranties.

Last Updated:September 6, 2025. Langdent AS, Oslo, Norway
Version: 1.0